Privacy Policy

Saltbreak Surf

Saltbreak Surf (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website or purchase from our online store.

By using our website, you agree to this Privacy Policy.

1. Personal Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase history

  • Payment details (processed securely by third-party providers)

  • IP address and website usage data

We only collect personal information that is reasonably necessary to operate our business.

2. How We Collect Personal Information

We collect personal information when you:

  • Place an order on our website

  • Contact us by email or through our website

  • Subscribe to marketing communications

  • Browse or interact with our website

Some information may be collected automatically through cookies and similar technologies.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our website and services

  • Send marketing communications (where you have opted in)

  • Comply with legal obligations

4. Disclosure of Personal Information

We may disclose your personal information to trusted third parties where necessary, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting and e-commerce platforms

  • Marketing and analytics services

These third parties are only given access to information required to perform their services.

5. Overseas Disclosure

Some third-party service providers may store or process personal information outside Australia.

By using our website, you consent to the disclosure of your personal information to overseas recipients where required to provide our services.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyse website traffic and usage

  • Improve your browsing experience

You can disable cookies through your browser settings, though this may affect website performance.

7. Security of Personal Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Access & Correction

You may request access to, or correction of, your personal information by contacting us using the details below.

We will respond within a reasonable timeframe and in accordance with Australian privacy laws.

9. Marketing Communications

If you opt in to receive marketing emails from us, you can unsubscribe at any time using the link provided in our emails or by contacting us directly.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Continued use of our website indicates acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Saltbreak Surf
Email: saltbreaksurf@gmail.com